Message: I live in New England, where we have snow all winter and ponds freeze hard enough to skate on. Our first line is 2.5 feet under ground, meaning anything
Message: Hello, Please I'm an architect and we're planning on installing one of your hot tubs, and would like to inset it into the ground. I have a few questions
Message: A couple of questions for you about the two-person Ofuro tub.. * What is the dry weight of the tub? (I have to carry it up some stairs.) * I see you
Message: Hello am looking for an Ofuro Tub for my backyard. We live in San Francisco. I want to understand which ones of the Tubs you offer would be assembled on
We just discovered in some planks of our wooden hot tub and on our deck that surrounds it, some evidence of termite damage. I called several termite companies and they say the only way
We just discovered in some planks of our wooden hot tub and on our deck that surrounds it, some evidence of termite damage. I called several termite companies and they say the only way
Message: I am looking at installing a cold plunge tub next to a large commercial sauna installation. Can you please send pricing? I have search the internet and it seem
Message: I need a controller (remote) for the Balboa Spa Heater, Model Number VS501Z. I have not installed the unit yet. I believe I need the controller to be able
Message: Hi there just wondering whether shipping to Australia is available for any of your products? "We ship wood hot tubs world wide" comes up in google but on arrival
Message: Dated on : 01-25-2014 Replies : Thomas we can certainly help you! We recommend a mineral ionizer and ozone combo for a chemical free sanitization. We do offer
Message: We want 2 Japanese hot tubs shipped to Sunshine Coast, BC Dated on : 01-26-2014 Replies : Pete, I can certainly help you. What type of heaters did you
Message: I am interested in using the hydro therapy tub with salt water. How much of an added expense is this for Los Angeles type weather, (I have an existing
Message: Dieter I bought a cedar tub about three years ago. It has an EL2000 spa back with the USB wireless transceiver (Mach 3) with a dashboard that I controlled from
Message: Good day! Do you offer Ofuro tubs smaller than your two shown two-person tubs? Our house is older and the doorways are at most 29-30 inches wide.
Message: I'm still trying to find a manual for our Balboa Spa Pack controller. The main unit is a VS501Z. But I cannot find any instructions for the control panel. I
Message: I am interested in one of your cedar wood tubs. Have been doing a bunch of research (mostly online) between the acrylic and wooden tubs. It seems most everyone
Message: I'm interested in purchasing the seven foot, wood fired barrel sauna. Please provide me with an all-in cost for the product plus shipping. I live in Calgary AB postal
Message: Hi, We have one of your wood fired hot tubs and we have been draining it every couple months, cleaning the tub and refilling it. But I feel like it
Message: Hi, are your tubs unfinished wood or are you using some type of sealant, if yes, what do you use? Where are your tubs manufactured? Which tub would you
Message: Hi, I need a board for my system and I am curious as to what the difference may be between the two different EL2000 M3 Boards. Mine is a Balboa
Message: I run a residential pool company in the southern US. We have recently been contracted by a customer that has one of your cedar hot tubs. Since this is
Message: Hello, Can you please providing pricing and shipping information re: Timberline Med Blaze wood fired hot tub heater to BC. Does the pricing include a connection kit & stove
Message: I have one of your woodcen hot tubs which we love! I installed the Argenia Mineral Ionizer 3 yrs ago & took forever to get Cu levels up, but electrodes
Message: I'm looking for a round or elliptical wooden soaking tub, no jets or pumps or heater needed. Do you offer just the tub, and at what prices for a
Message: Hi – The 5ft hydrotherapy tub was installed this week. But all worked fine first night. Heated up to 102. Now the control is flashing a code we do
Message: We discussed a barrell hot tub for my lodge, World Class Whitetails. doing a renovation on my masterbath at my house also, looking at the barrel saunas….what do you
Message: I was in the US in January and wanted to visit a showroom. Please do me the courtesy of responding to this query. I am interested in your cedar
Message: Hi-I apologize for all the forms submitted. I am interested in your 2 person Ofuro tub. I live in Amarillo Tx. I have checked out the FAQ page, but
Message: Hello, was wondering if you can make the oval ofuor tub deeper – 36" interior depth instead of 25"? Also I will be using it for cold water only,